Frequently Asked Questions

Who can use the card? (Beneficiaries)

  • Sharjah Government employees and their families
  • Retirees from the Government of Sharjah, retirees holding family book for the Emirate of Sharjah, and other eligible categories of Waffer Card holders.

How can we avail the discounts/ receive the waffer card?

  • By showing the waffer card at the time of purchase

How can we get the card?

  • Employees: contact the department of human resources at your work place
  • Retirees: contact the Sharjah social security fund
  • Retirees holders of Sharjah family book: apply on Waffer website through "retirees registration"
  • For further inquires kindly reach us on 0562257330 or 065078158

What do we have to if we lost the card?

  • Employees: contact the department of human resources at your work place
  • Retirees and Retirees holders of Sharjah family book: kindly reach us on 0562257330 or 065078158

Are there any fees for replacing a lost waffer card?

  • Yes, fees are 50 dirhams​

Is there an e-card?

  • Not yet, but there will be soon!

Does the card holder have to be present at the time of purchase?

  • Yes

Can the family members use the card?

  • Yes, first degree family members can use the card

What discounts do you offer?

  • You can check our website and have a look at the details of the different companies that  offer discounts 

What are the requirements needed to participate in the waffer program?

  • Fill the waffer application form in both Arabic and English.
  • Attach your business trade license.
  • Attach your logo in JPG format.
  • Attach promotional images if available

What benefits will we get from participating in the waffer program?

  • Dedicated page on Waffer website 
  • Weekly email circulations to the beneficiaries
  • Instagram posts
  • Filming a video of your esteemed facilities and services
  • Getting the chance of participating in roadshows held in different governmental entities

How do you market through email and Instagram?

  • Announcing new participants through the mailing lists and Instagram
  • Posting advertisements on instagram: each participant can post up to two advertisements per month

What are the terms and conditions of participating in Waffer?

  • A minimum discount of 20% for participating in roadshows
  • The discount must include the amount on the total bill and all branches

Can global companies join waffer?

  • Yes, we accept global applications!